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Telecommunications Business 2017: Increasing Awareness and Understanding About VoIP Phone Systems Voice over Internet Protocol (VoIP) is a way to make calls across Local Area Network (LAN) and Wide Area Network (WAN). Making calls through the internet is what VoIP is always associated with. Conversion of analog voice into digital packet is the technology behind VoIP, wherein these are sent across a network using IP or Internet Protocol. A VoIP phone system is made in connection with your LAN serving as a backbone system, that made into connection with your VoIP phones and your VoIP service provider to the VoIP PBX. The difference between a regular phone system and a VoIP phone system is the usage of IP technology in handling your call, controlling and managing your connection to the WAN which is the source of VoIP service. VoIP is different from existing PBX, wherein VoIP uses IP technology, your existing LAN, and VoIP service provider, and PBX uses TDM technology, closed network, and PSTN for dial tone. Despite various businesses’ different technologies, network and voice services, what makes a VoIP phone system is its amazing capability to integrate your phone system with your other business systems, allowing increases efficiency, productivity and sales. The basic features of a VoIP phone system include automatic attendant, DID or direct inward dialing, call forwarding, call waiting, call transfers, caller ID, three-way calling, call pick-up, call park, call monitoring, call recording, call routing, call reporting, call queues, voicemail, conference calling, monitoring and analytics tools, utilizing VoIP, PTSN calling methods, web-based management and application integration. These are just VoIP’s basic features because it has more to offer, and its features differ between different systems, so you have important reasons to own your business VoIP system. Some of the top benefits of owning a VoIP are efficiency, productivity, scalability, cost savings, remote deployments, and visibility across your entire phone system. There’s no need to hire a “phone guy” for a PBX separate network when you’re using VoIP because it is automated, thereby reducing your support and maintenance costs. Your business can definitely benefit from VoIP, regardless if you’re looking to have someone work from home, set up a distributed call center or on all your branch offices, and you can have the same phone system because you can remotely deploy IP phones where there is internet connection, enabling control in your central facility. Real-time access to your business metrics are supplied by VoIP such as analytics, phone system statistics and recordings, automatically logging into your system using your web browser, that can provide smart decision-making for the growth and success of your business. Please feel free to look check our website for more information about VoIP, broadband and other internet services.The 9 Most Unanswered Questions about Businesses

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